Pravidlá používania

Buying goods on our website can make a legal and natural persons subject to compliance with the following rules. These general terms and conditions govern the rights and obligations of the parties arising from the purchase contract concluded between a seller – HBP Security, s.r.o., which is based in Cigeľ, Sebedražie 972 05 , IČO: 36 303 275, DIČ: 2021407586

Order
Consumer orders goods and services from the seller through the trading system www.hbpsecurity.sk, or writing: e-mail (including orders by the e-shop), by the post.

Thus, the order made shall be considered binding and in compliance with the Act. 108/2000 Z.z. , as amended, and regulations seen as a contract concluded for a distance.
For each contract the consumer must give their full name, mailing and billing address, telephone number, e-mail, natural and legal persons and business registration number, VAT number, product name, description of goods, quantity, date of issue of orders (orders through e-shop to satisfy those conditions automatically).

These data are in accordance with the Act on the Protection of Personal Information. 428/2002 Z.z. used only within the business relationship between seller and consumer, and will not be disclosed to a third party (other than persons providing transportation of goods).
Upon receipt of your order will be registered in order that the system vendor, and then also starts a business relationship between seller and consumer. Not later than 24 hours (on weekdays) to contact the seller to the consumer. Verify the order, mode of transport and communicate possible delivery time or date of collection, the final price and method of payment. From this date the order is for the consumer binding.

The consumer has the right to cancel an order free of charge, and only on Day 1 contact the seller to the consumer, ie jv day when order is verified by the consumer. Orders can be canceled only in writing (fax, e-mail). Confirmation of cancellation to the seller whether the consumer exclusively in writing. The written form is required because of verifiable proof of cancellation to the seller and stop processing the order.

I. Delivery time
Delivery times are different kinds of different products. Time of delivery or collection of goods will always be communicated to the consumer to verify your order.
Generally, the date of delivery or collection of goods from 7 to 30 days from the date of verification of orders.
In exceptional cases where certain goods are not in stock and not available from manufacturers and importers may be a longer delivery time.

II. Price, payment terms and delivery
Price is fixed price list vendor. Prices in the price list subject to change without notice. Seller reserves the right to change prices in response to changes in the prices of producers, importers, etc. .. Current price of the product will always be notified to verify the order.

The consumer pays cash payment,  cash on delivery, transfer / deposit to the seller’s account.
When handing over the product the consumer pays the price for the product + transport and, if exist – the price of delivery.
Means of transport consumers elect himself through the order form in the e-shop or other method of communication. Consumers can choose the mode of transport, namely:
a) their own transportation
b) transport the seller (0.20 EUR / km)
c) by courier (forwarding services) – the price is determined according to the rates of UPS Slovakia
The costs of transport will always be communicated to the consumer to verify an order or advise the seller to the consumer cheaper transport options.
III. Acceptance of goods
The consumer undertakes to accept delivery on the agreed date at the address specified in the order.
When taking the product the consumer is required to check the physical integrity and completeness of the shipment. If the shipment is visibly damaged and destroyed, the consumer is obliged without the lot immediately and contact the seller to a forwarding company to a record of the damage to the shipment. Any subsequent complaints of violation of physical quantity and the product will not be accepted.
Consumer acquires ownership of the product to full payment of rates and other monetary amounts agreed in the purchase contract at a distance on account of the seller. Until the transfer of the title from the seller to the consumer, who has held product, the consumer has all of obligations as custodian and is required products and services at their own expense in a safe place and mark them so that they are at all times identifiable as a product seller.
The seller is entitled to demand the fulfillment of commitments, in particular, paid for products and services, regardless of the ownership of the product and service has not yet entered the consumer.
Risk of damage of the products shall pass to the consumer at the time of receipt goods by the consumer or his authorized representative.
IV. Withdrawal
The consumer is entitled to cancel the order without charge, only on 1 Day contact the seller, it means the day the order is verified by the consumer. Orders can be canceled only in writing (fax, e-mail).
The consumer is entitled to no reason to withdraw from the contract within 7 working days of receipt of goods. Withdrawal must be made in writing, shall contain all information serving to identify the product, the consumer and the seller and must be within the aforementioned time with the product delivered to the offices of the seller and the consumer’s expense. The costs of returning the product on the consumer.

The product must not be damaged, used, must be in original packaging with the product and the consumer must submit all documents relating to that product (user manual, warranty card, proof of entry, etc.). It has received in its purchase. The consumer agrees and acknowledges that the writing in this case means the instrument of withdrawal from the purchase contract signed by the consumer.

The product will not be refunded on delivery. Thus, the product is sent to and accept returned.
In keeping with the aforementioned obligations, the consumer, the seller takes the goods back and within 15 days from the date of the resignation of the contract price paid for a product or a service or an advance, which the consumer paid for the product or service to the consumer to pre-agreed way back.

The buyer can withdraw from the purchase contract for a particular distance in the following cases:

a)      if the contract, which also includes the service if the service is started to perform with the consent of consumers before the deadline for withdrawal

b)      if the contract which is to sell products or services whose price depends on fluctuations in the financial market, the seller can not affect

c)       if the contract which is the sale of products produced according to specific requirements or consumer product designed specifically for a consumer product or which because of its properties can not be returned

In case of acceptance from a consumer to withdraw from the purchase contract within 7 working days, the seller has the right to claim reimbursement of costs incurred and a contractual penalty of 50% of the invoice (issued) a sum of money.

Seller reserves the right to cancel the order (withdrawal), or part thereof if:

a)      the product is no longer produced or manufactured

b)     change the price of the product’s vendor

c)      subject to price the product was defective

V. Warranty and service
Specifically, warranty and service conditions listed in the warranty card selected products that consumers receive when purchasing the product.
In general, if the warranty card is not otherwise specified, the warranty period for the performance of consumer contracts set at least 24 months or bounded from above by date of product. Consumer is a person who, in concluding and performing contract does not act within the scope of its trade or business. Advertising is just a product can be purchased and paid by the seller. When making a claim the consumer is obliged to deliver (as far as nature allows the product – a product built) claimed the product clean, mechanically undamaged, in original packaging, including manuals, warranty card, invoice or other proof of payment to the seller of the product. When making a claim, the consumer is governed by the instructions in the warranty.

Eligibility for warranty is void in the event that an error was mechanical damage to the product, operation in unsuitable conditions, improper installation, failure to comply with the standards of the consumer or the person who performed the consumer installation, or if the action was transferred to the product other than an authorized person. This warranty does not exempt errors caused by natural disasters and mishandling.

If the application is recommended to consumer complaints by telephone to notify the seller that the product has an error and how it is manifested. Based on this information to advise the consumer to follow in handling complaints.

VI. Final provisions
The seller has the right according to the nature of ordered products to the consumer to call a personal inspection of personal collection product (applies mainly to the more expensive product, or more demanding in terms of volume or weight). In these cases, the consumer will be contacted and it agreed to proceed. If the consumer has already paid the purchase price, he will be the amount paid back, unless they agree otherwise.

Seller reserves the right to change prices. When you change the price the seller contacts the consumer. The consumer has the right to those adjusted prices cancel the order.

The consumer declares that before completing the notice or order shall be acquainted with these general conditions and claims procedure rules, and that agrees with them.

Notwithstanding any other provisions of the contract, the seller is not a consumer for lost profits, lost opportunities or any other indirect or consequential loss arising from any negligence, breach of contract or otherwise incurred.

These general terms and conditions were formulated and provided in good faith to meet the legal conditions and correct adjustment of trade relations between sellers and consumers. In the event that demonstrated to the competent authorities of the Slovak Republic, some of these Conditions to be invalid or unenforceable, in whole or in part, the validity and enforceability of other provisions and to increase of parts of the provision by remain unaffected.

Consumer rights in relation to the seller arising from the Consumer Protection Law no. 634/1992 Coll. as amended and regulations and the Act on Consumer Protection in Doorstep Selling and Distance Selling No. 108/2000 Coll, as amended, and regulations, these terms remain unaffected.

Legal terms and conditions are expressly modified and any disputes arising from the failure of these conditions shall be governed by the Commercial and Civil Code.
The seller and the consumer agree to fully recognize the distance communication – telephone, fax (including hand a written order), electronic communication, especially through electronic mail and Internet network as a valid and binding on both parties.

These Terms come into force on 4^th January 2012